Course Description
The course will train a professional figure who has the knowledge and practical skills to carry out control services and reflects the provisions of the Decree issued on August 8th, 2007 (attach. B article 3) of the M.D. Ministry of the Interior issued on October 6th, 2009, concerning the personnel responsible for control services.
Regulatory area – this area will look further into:
- Regulatory profiles and duties of a steward
- Regulations concerning the prevention and fight of violence in stadiums
- Organization of stewards
Public order area – specialized on the area of public order:
- Public-safety authorities
- Issues related to the government and the management of public order
- Role and duties of the Operating Safety Management
- Guidelines for the management of the building
- Guidelines for safety management in the building where the stewards operate
- Basics of English Language concerning the management of visitors during international events
Safety area – topics to be discussed:
- Fire-prevention activities
- Sport facilities management
- Overview on quick response management
- Overview on the techniques concerning mass management
Psychological-social area – topics to be discussed:
- Awareness of self and his/her own professional role
- Awareness of the world of supporters
- Social psychology
- Acceptance of diversities, conflict management
- Service-and-communication orientation
- Basic notions in handling differently
Technical area – this area is specific to each plant and must take into consideration:
- Knowledge of the structure
- Strategies to implement the plan for Safety maintenance and organization of the area close to the stadium.